Return Policy

Thank you for purchasing items from Asyira Co. We want you to be completely satisfied with your purchase from our store. Here's our return and exchange policy to ensure your peace of mind:

Return Policy:
You have 14 days from the date of receiving your item to request a return. To be eligible for a return, your item must be in its original condition, unworn or unused, and in its original packaging. Please include the receipt or proof of purchase (order number) with your return request.

To initiate a return, please contact us at info@asyira.com. Once your return request is approved, we'll provide you with detailed instructions on how and where to send your package. Please note that returns sent without prior authorisation will not be accepted, and return shipping costs are the responsibility of the customer.

Damages and Issues:
Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or receive the wrong item, please contact us immediately. We will promptly assess the issue and take appropriate action within our return and exchange timeframe.

Refunds:
Once we receive and inspect your return, we'll notify you of the approval status for your refund. If approved, the refund will be processed automatically to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

Your satisfaction is our priority, and we're here to assist you throughout the return and exchange process. If you have any further inquiries, please don't hesitate to contact us at info@asyira.com